{"id":1733,"date":"2013-08-11T15:45:57","date_gmt":"2013-08-11T22:45:57","guid":{"rendered":"https:\/\/hartleymedical.com\/blog\/?p=1733"},"modified":"2024-03-19T04:25:24","modified_gmt":"2024-03-19T11:25:24","slug":"a-hands-on-ceo","status":"publish","type":"post","link":"https:\/\/hartleymedical.com\/a-hands-on-ceo\/","title":{"rendered":"A HANDS-ON CEO"},"content":{"rendered":"

\"HandsOn\"<\/a><\/p>\n

Recently, someone asked Irene Domingo, Hartley Medical’s Production Manager, “What’s William like?”\u009d and she said, “He’s a hands-on employer. He is directly involved with all of our activities.”\u009d<\/p>\n

I view her answer as a compliment.<\/p>\n

I think it’s beneficial, as much as time allows, for the CEO of a company to step into people’s shoes, perform their tasks, and see how those tasks are going “\u201c and whether or not what they are doing is efficient, effective, and safe.<\/p>\n

Several times a month, I like to become involved in our clean room activities and to actually perform some of the duties that my staff performs to get a “hands-on”\u009d understanding of what is actually occurring.<\/p>\n

Case in point: I work with employees regarding all aspects of production. I do the work myself. During the course of production, I am reminded that compounding takes a significant amount of time and focus. My involvement and review of our procedures allows me to improve compounding processes and safety.\u00a0 I’m able to guide employees and enable them to operate more efficiently and within our best practices. Recently, one of our quality control consultants went into the IV room to make observations and he asked someone, “When you’re short on pharmacists, what do you guys do?”\u009d They looked at him and said, “William steps in.”\u009d\u00a0 He walked into my office and said, “You know, you have a great team in there.\u00a0 They said you stand shoulder-to-shoulder with them when you need to.\u00a0 That’s a rare thing.”\u009d<\/p>\n

There’s a TV show called Undercover CEO<\/i> that I think is wonderful.\u00a0 I watched it recently and thought, “I’m not undercover, but I am in the trenches.”\u009d\u00a0 I’m listening to people and talking with them while we do the work together, thus becoming more educated about how things are being done.\u00a0 When you are hands-on, you are involved and able to ask, “Is this the best method?\u00a0 Can this procedure be improved upon?”\u009d In the course of 27 years, I have continually found opportunities for improvement after performing certain tasks.\u00a0 This constant attention to operations enables Hartley to strive for the highest level of quality and performance.<\/p>\n

For more information about Hartley Medical, visit our Knowledge Center<\/strong> <\/em>by clicking here<\/a>.<\/p>\n

\"knowledgecenteronlysmall\"<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

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